Case Studies

third party debt collectors talking on headsets

Third-Party Collections for a National Insurance Carrier

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open laptop with coding on it with software engineers in the background

CRM Software Company: B2B First Party Collections

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veterinarian speaking to a woman about her yellow lab

Inbound Customer Service for a Veterinary Provider

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dentist and dental assistant in masks with a patient during an appointment

Appointment Scheduling for a Dental Provider

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person depositing a coin into a piggy bank

Building a Lender’s Customer Engagement Program

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outsourcing provider managing accounts receivable

Collections Services for a Transportation Company

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Map pointer location on a laptop keyboard

Navigating Inbound and Outbound Call Procedures

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smiling doctor with her hand on a patient's shoulder

Appointment Scheduling for Leading Healthcare Provider

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smiling call center agent waving at laptop during video call

A Flexible Nearshore Outsourcing Solution

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woman applying for personal loan and using calculator

Customer Engagement Program for Personal Loans

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motorists filing an auto insurance claim

Outsourcing Services to Streamline Insurance Claims

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happy customer service representative talking on the phone

Customer Engagement Program for a Retailer

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