Our client is a Customer Relationship Management (CRM) software. They sought a B2B debt collections partner to simultaneously reduce open receivables while retaining or reactivating customers who had been suspended due to non-payment on software licensing contracts.
This was a global initiative with challenges including foreign governances of contracts, money transfer restrictions, and language barriers.
As an experienced B2B account management and customer experience outsourcing provider, Radius Global Solutions was ready to deliver.
After working with the CRM software company for several months, the Radius team:
Need a trusted B2B collections partner to offer similar results for your business? Contact Radius today to learn more.