Entertainment & Hospitality

Building Brand Loyalty

Outsourcing services designed for companies in the entertainment and hospitality industries

Customer interactions and satisfaction are an integral part of building brand and customer loyalty. And these interactions must be consistent throughout the customer lifecycle. At Radius, we know how to create meaningful customer experiences that are consistent and aligned with your brand.

Our customized outsourcing services for entertainment and hospitality companies focus on the customer. We ensure each relationship is handled with care to encourage customer retention and positively reflect your brand.

Radius Interactive Virtual Assistant

Our Customer First Approach

With RIVA, it’s easier than ever for customers to interact, get things done, and reach a resolution. By combining the latest conversational artificial intelligence (AI) and automation technologies and human intelligence, RIVA lets customers speak naturally, creating an effortless customer experience from start to finish.

Customer Experience for Entertainment & Hospitality Brands

We listen, we understand, we become your partner

Our focus on understanding all aspects of the entertainment and hospitality industries includes enhancing the customer experience and listening to our partners’ needs. We ensure we understand the goals and then work together as partners to achieve success.

Business Process Outsourcing

Our back-office support services provide overall business support including customer relationship management services. Our goal is to ensure customer satisfaction, create greater customer loyalty and retention, and collect payments in a timely manner.

Contact Center Operations

Our contact center services for hospitality and entertainment businesses are backed by data and lead by analysis. We use market research to support our solutions and focus on providing an omnichannel customer support approach. Through modularity, scripts, and real-time reporting, our contact centers are efficient and effective.

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