Entertainment & Hospitality

Building Brand Loyalty

Outsourcing services designed for companies in the entertainment and hospitality industries

Customer interactions and satisfaction are an integral part of building brand and customer loyalty. And these interactions must be consistent throughout the customer lifecycle. At Radius, we know how to create meaningful customer experiences that are consistent and aligned with your brand. 

Our customized outsourcing services for entertainment and hospitality companies focus on the customer.  We ensure each relationship is handled with care to encourage customer retention and positively reflect your brand.

business people in entertainment and hospitality industry reviewing customer strategy

Customer Experience Collaboration

We listen, we understand, we become your partner

Our focus on understanding all aspects and intricacies of businesses in the entertainment and hospitality industries includes analyzing customer scenarios and truly listening to your needs. We ensure we understand the goals and then work together as partners to achieve success.

smiling call center agents talking with customers

Business Process Outsourcing

Our back-office support services provide overall business support including customer relationship management services. Our goal is to ensure customer satisfaction, create greater customer loyalty and retention, and collect payments in a timely manner.

Contact Center Operations

Our contact center services for hospitality and entertainment businesses are backed by data and lead by analysis. We use market research to support our solutions and focus on providing an omnichannel customer support approach. Through modularity, scripts, and real-time reporting, our contact centers are efficient and effective.

contact center agents working in office

Radius By the Numbers

From awards to results, the numbers speak volumes

With experience and focus on the future, we are proud of the clients we support and the service we deliver.

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Million

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Case Study: Entertainment

Learn how we obtained consistent recovery rates while meeting all regulations for a national cable company.

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