Our client is a national insurance carrier. They were looking to add a third-party collection vendor to assist with primary and secondary debt collections processes.
The client required a dedicated collection team and customer service representatives. Specific security measures were required with respect to their business and the individuals having access to their data. A separate collection system and a locked, segregated key card entry workspace were also required.
The client required programming on Radius’ side to match their existing codes and workflows in their system.
At Radius, we specialize in delivering quality debt recovery services to insurance companies. Contact us to learn more and build an efficient debt collections program!