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Creating Leaders and Promoting Growth

Elite Ambassador Program How do you ensure that your employees are happy, challenged, and successful? Do you know if they feel as if they are a part of the company/team or “just an employee?” Employees want to excel. They want to be a part of the bigger picture. They want to grow, and they want […]

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Improve Employee Retention with Engagement

Employee Engagement Strategies Staffing and retention have long been an issue in the collection industry and according to a recent 2019 report by TransUnion, they continue to be a challenge. Constant turnover is often the result of not only the difficulty of the job but also the lack of employee engagement that often comes with […]

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Denny Bender Joins Radius as VP of Business Development

Radius Global Solutions is pleased to announce industry veteran, Denny Bender has joined the company as Vice President of Business Development. Denny is a proven leader and industry leader with 22 years of industry experience. Throughout his career in the industry, Mr. Bender has successfully designed and sold solutions encompassing the entire customer lifecycle including […]

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Soaring Sales Program Surpasses Expectations

Sales Customer Service Pilot Program Radius was selected by an online retailer to launch a pilot program to increase sales. The initial statement of work had very specific goals that we needed to meet by the end of the 12-week pilot program to move forward permanently. We hit 4 out of 5 goals by week […]

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One Client, Three Sites, & A Flexible Solution

Video Monitoring for Remote Agents Radius was recently selected to provide video monitoring services to a client that required not only a distinctive skill set for agents but also bilingual capabilities and 24×7 availability. After just six months, we have more than doubled the number of agents and expanded our service offerings across three locations. […]

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NEUCC Conference in Atlantic City

Radius Global Solutions will be represented by Deb Cogan (VP Strategic Solutions) at the Northeastern Utilities Credit and Collections Conference being held at the Golden Nugget Hotel in Atlantic City, NJ. This year’s conference runs Wednesday October 23rd through Friday October 25th, 2019 For over forty years the Northeastern Utilities Credit and Collections (NEUCC) has […]

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Radius Global Solutions Participates in IA Innovation Council

Exciting news was announced by insideARM earlier today. insideArm issued a press release regarding the launch of the iA Innovation Council which is described as “a collaborative working group of product, tech, strategy, and operations thought leaders at the forefront of analytics, communications, payments, and compliance technology.” Radius is pleased to be part of the […]

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Radius Wins Customer Service Award for Process Efficiency

The National Association of Software and Services Companies (NASSCOM) kicked off their annual Business Process Management (BPM) Strategy Summit on Thursday September 5 to much fanfare. This year’s theme “Get Set 2020 – Powering to Sustain Disruption” focused, among other things, on creating innovative technologies to smooth the business process. The first day’s agenda was […]

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Overland Park Community Service Event Supports American Red Cross

This past Friday, Radius Overland Park employees coordinated a Community Service event for the American Red Cross. Every day, blood donors help patients of all ages; accident and burn victims, heart surgery and organ transplant patients, and those battling cancer. In fact, every two seconds, someone in the U.S. needs blood. The Bloodmobile was onsite […]

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Radius Global Solutions at the SCHFMA Conference

Radius will be joining the South Carolina Chapter of the Healthcare Financial Management Association (SCHFMA) for their Annual Institute Conference, May 28 – May 31, 2019 at Hilton Myrtle Beach Resort in Myrtle Beach, SC. With a top-notch agenda of education topics presented by industry experts and senior healthcare executives, this is a premiere opportunity to […]

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Radius Employees Join Local Charity Run

On Sunday May 5, 2019, twenty (20) employees from our offices in Montego Bay participated in the 6th Annual MoBay City Run. This is the third year in a row that Radius has sponsored employees to participated in this great charity event. Employees began training approximately three months before the event with several group 5k […]

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Improve Customer Satisfaction & Retention

Find out how Radius Global Solutions can help build customer loyalty.