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Customized Solutions

Our expert teams deliver outsourcing services designed specifically for utility and communications companies. We listen and learn about your challenges and implement a customized strategy tailored to meet your needs. We find out what is important and ensure your customers are contacted while still focusing on security, compliance and results.

The Radius Difference by the Numbers

It is more about what we’ve done than what we say we do. Let these numbers tell you more.

Accounts Served

In 2018, we serviced more than 9.4 million accounts across seven industries.

27.7 million

Calls Made

On average, we make almost 30 million calls each month.

Dollars Recovered

More than 510 million dollars were recovered for our clients in 2018.

It’s What Matters in Your Industry

Knowing that all industries and companies operate differently, we keep in mind that we work for you and our solutions must do the same. We keep it customized knowing that our solutions must meet your unique needs.
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Early Stage Delinquency

Based on historical payment and behavioral patterns, we use predictive analytics to determine the best opportunities to intervene and assist your customers in meeting their payment obligations. Our experts communicate and educate with empathy while resolving delinquencies quickly and efficiently.

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Account Recovery

Account recovery of bad debts is our specialty. Through an individual client accounts receivable analysis, we extract an understanding of what needs to be done and how we need to do it. Our debt collection services offer professional and ethical solutions that are effective and compliant.

Case Study: Utilities

Learn how we developed a successful collection strategy to conquer tertiary placements for a large, investor-owned, multi-state, regulated utility.
See this Case Study