Utility Success with Data Analytics

Key Results

The Problem

Develop a successful collection strategy to conquer tertiary placements for a large, investor-owned, multi-state, regulated utility

A large investor-owned, multi-state, regulated utility had already engaged in strategies for primary and secondary placements; however, their secondary placements remained with their agencies indefinitely and they were looking for a new strategy to improve results on these later stage accounts.

Radius Global Solutions was selected as one of three agencies to take over the Utility’s inventory after the secondary agencies worked the portfolio for 12 months. Our goal is to improve performance on these accounts by determining the appropriate treatment for each individual account.

For the first 30 days, we work all of the accounts according to proven collection strategies, including calling cycles, payment negotiations, arrangements, and skiptracing to establish a baseline for performance.

Our Solution

The Results

Radius has ranked first, five out of the six months since receiving placements and has collected 63% more than our other two competitors working the same portfolio.

money collected on entire placement graph

smiling businesswoman with glasses
Project Timeline