Understanding the Benefits of Contact Centers
Communication is key to conducting business efficiently, but reaching customers quickly and effectively with in-house staff requires manpower and resources. And as more people rely
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The Role of BPO: Customer Relationship Management
How to quickly increase productivity and improve efficiency. To stay competitive, modern businesses require a skilled workforce operating as efficiently as possible. However, staffing in-house
Flexibility, Communication & Dedication Makes our Clients Successful
Implementing a new client program is often fraught with challenges. This was especially true when Radius Global Solutions implemented and ramped a new inbound customer
Are you prepared?
Coming from a background in customer service and client management, you quickly learn the importance of putting the customer first. Regardless of the issue —
Creating Leaders & Promoting Growth
Elite Ambassador Program How do you ensure that your employees are happy, challenged, and successful? Do you know if they feel as if they are
Using Employee Engagement to Tackle Staffing & Retention
Employee Engagement Strategies Staffing and retention has long been an issue in the collection industry and according to a recent 2019 report by TransUnion, they
Radius Global Solutions Welcomes Denny Bender as VP of Business Development
Radius Global Solutions is pleased to announce industry veteran, Denny Bender has joined the company as Vice President of Business Development. Denny is a proven
‘Tis the Season of Celebration & Giving
As the holidays quickly approach, the folks at Radius find the time to celebrate and give back. Companywide, our staff participated in a spirit week
Soaring Sales Program Surpasses Expectations
Radius was selected by an online retailer to launch a pilot program to increase sales. The initial statement of work had very specific goals that