Radius was challenged with selling new club memberships for one of the largest health clubs in the U.S. to potential customers who were interested in building a healthier lifestyle.
Today, there are many clubs that offer a wide variety of services and competitive rates. We needed to maintain a high sales conversion percentage by converting potential customers into new memberships. This, in turn, would lead to increased sales revenue and volume.
The health club offered several membership plans and options including:
Our experienced sales associates effectively listened and asked the appropriate questions to determine the customer’s fitness goals. Then, we promoted the benefits and amenities our client’s various club locations offer.
We provided flexible hours and collaborated with our client to ensure we were staffed accordingly to meet their ever-changing needs.