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Jacksonville, FL

Central Credit Services, a subsidiary of Radius Global Solutions, is a great place to work. As a full time employee you will enjoy:

  • Medical, dental and vision options
  • Employer paid life and AD&D
  • AFLAC options
  • 401K with a company match
  • Paid Time off that you accrue throughout the year
  • Paid holidays
  • Working for a company that is growing and promotes from within
  • Employee referral bonuses
  • Business casual dress code
  • Working in an office environment
  • Ongoing training and development

9550 Regency Square Blvd, Suite 500
Jacksonville, FL 32225
267-419-1111

Jacksonville, Florida

The Jacksonville, FL location employs 90-100 of Jacksonville’s finest solutions driven, customer service and collections professionals serving a number of different clients in areas of auto and student loan financing.

Available Career Opportunities

Third Party Debt Collector

Position Title: Third Party Debt Collector
FLSA Classification: Non-Exempt
Bonus Eligible: After training average bonuses vary, but many collectors are making between $50K and $85K per year. There is great earning potential.
Reports To: Collections Supervisor / Manager
Approval or Revision Date: March 2016
Rate of Pay: $11.00 – $13.00 per hour

Central Credit Services, a subsidiary of Radius Global Solutions is a great place to work. As a full time employee you will enjoy:

  • Medical, dental and vision options
  • 401K with a company match
  • Paid Time off that you accrue throughout the year
  • Paid holidays
  • Working for a company that is growing and promotes from within
  • Employee referral bonuses
  • Business casual dress code
  • Working in an office environment
  • Ongoing training and development

Only the best customer service, solutions oriented candidates will be selected. If you are a great listener that has a desire to work in an office environment you may be exactly who we need. You must also have exceptional telephone etiquette and superior communication skills to be considered.

Summary

The Third Party Debt Collector will initiate the appropriate action to collect past due balances and record accurate notes on delinquent accounts. In addition, reporting of collection activities to the Collections Supervisor and/or Manager is required.

Essential Functions

  • Make outbound contact to debtors regarding delinquent accounts and negotiates settlement options.
  • Take inbound telephone calls from debtors regarding delinquent accounts and negotiates settlement options.
  • Prepare correspondence on delinquent accounts.
  • Research disputed delinquent account balances and makes necessary corrections.
  • Review collection up unit and changes account status based on established procedures.
  • Review accounts to be recommended for closure and assists in report preparation.
  • Participate in regular meetings and communicates opportunities for process improvement.
  • All other duties as assigned.

 Supervisory Responsibilities

  • This position does not have Supervisory Responsibilities

Minimum Qualifications

  • Previous third party collections experience is preferred.
  • Previous experience in customer service, collections, sales and or telemarketing a plus.
  • Regular attendance and adherence to a set schedule, which includes breaks and lunches.
  • High School diploma or equivalent required, some post-secondary education preferred.
  • Strong oral communication and interpersonal skills required.
  • Excellent computer navigation skills required.
  • Experience using CRS and automated dialers preferred.
  • Working knowledge of and willingness to comply with the Fair Debt Collection Act (FDCA), as well as state and federal collection laws required.

 Working Conditions

  • Work is generally performed within an indoor office environment utilizing standard office equipment.
  • Travel: This position does not normally require overnight travel.

Physical Requirements

  • General office environment physical requirements such as sitting for long periods of time, extensive use of computers and keyboards, lifting of less than 20 pounds.

Radius Global Solutions, LLC is an equal opportunity employer. EOE Disabled/Veterans