Radius' Blog

Implementing a new client program is often fraught with challenges. This was especially true when Radius implemented and ramped a new inbound customer service program

Coming from a background in customer service and client management, you quickly learn the importance of putting the customer first. Regardless of the issue —

How do you ensure that your employees are happy, challenged, and successful? Do you know if they feel as if they are a part of

Staffing and retention has long been an issue in the collection industry and according to a recent 2019 report by TransUnion, they continue to be

Radius Global Solutions is pleased to announce industry veteran, Denny Bender has joined the company as Vice President of Business Development. Denny is a proven

As the holidays quickly approach, the folks at Radius find the time to celebrate and give back. Companywide, our staff participated in a spirit week

Radius was selected by an online retailer to launch a pilot program to increase sales. The initial statement of work had very specific goals that

Radius was recently selected to provide video monitoring services to a client that required not only a distinctive skill set for agents but also bilingual

Radius continues to expand in Montego Bay, Jamaica with the addition of a new customer care program for a large, national online lender. The program