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Radius Global Solutions provides a full range of debt recovery services and customer contact solutions to fit your needs.

At Radius Global Solutions we combine next-generation technologies with highly trained team members who make it their business to become experts on your brand. Our third party collection agency and debt recovery services allows us to connect with your customers in the manner they feel most comfortable. Radius Global Solutions make sure your customers are top priority and your customer-based challenges are solved.

customer relationship management experts

Customer Relationship Management

At Radius Global Solutions, your customers become our customers. Our dedicated team lives and breathes your brand, leading to superior customer satisfaction, brand loyalty and new levels of profitability. Our Customer Relationship Management experts are prepared to bring innovative service solutions to meet your challenges.

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hospital revenue cycle management from Radius

Healthcare Revenue Cycle Management

Utilizing the latest technology, the healthcare revenue experts at Radius Global Solutions know how to improve patient experience through precise healthcare revenue cycle management. Our experienced team is poised to keep you one step ahead of the healthcare revenue cycle for happy, highly satisfied customers.

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Account recovery solutions from Radius GS

Account Recovery Solutions

When account recovery solutions are required, the Radius Global Solutions team is prepared to deliver consistent, reliable results for your business. We leverage our human resources, cutting-edge technology and an unparalleled culture of compliance to bring you a new level of account recovery success.

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Early Stage Delinquency Management from Radius

Early Stage Delinquency Management

Early on in the collections process, the Radius Global Solutions team is trained to provide respectful, customer-focused delinquency management for your brand. Our experts are ready to deliver results while treating your customers with compassion and understanding.

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Customer Relationship Management

Radius Global Solutions specialists often serve as a customer’s introduction to your brand. We take that responsibility very seriously.

Our customer relationship management pros understand that strong customer relationships breed customer loyalty, and that loyalty translates into success and profitability for your business.

Our Customer Relationship Management Services include:

  • Product and Service Inquiries
  • Problem Resolution
  • Customer Retention
  • Technical Support
  • Direct Response Mail Programs
  • Win-Back, Cross-Sell, and Up-Sell Programs
  • Peak Volume Management
  • Affinity Partnership Programs

Our Expert Customer Management team has served the following industries:

  • Consumer Financial and Retail
  • Government and Education
  • Utilities and Telecommunications
  • Travel and Hospitality

Healthcare Revenue Cycle Management

Radius Global Solutions delivers a comprehensive suite of Healthcare Revenue Cycle Management services designed to enhance the patient experience for your healthcare business.

Our experienced Healthcare Revenue Cycle Management team is poised to re-imagine and re-engineer how your patients are served from appointment set-up to billing and beyond. With flexible communication channels and revenue-enhancing tools, Radius Global Solutions optimizes and accelerates healthcare reimbursement so you can focus on what matters most: caring for your patients.

Our Healthcare Revenue Cycle Management Services will include:

  • Consulting
  • Patient Scheduling and Pre-registration Services
  • Insurance and Benefit Verification
  • Financial Counseling and Benefit Eligibility
  • POS Collections
  • Self-pay and Insurance Follow-up
  • RAC Review and Clinical Appeals

Early Stage Delinquency Management

Radius Global Solutions provides respectful, customer-focused, early-stage delinquency management.

Based on historical payment and behavioral patterns, Radius Global Solutions delinquency management specialists use predictive analytics to determine the best opportunity to intervene and assist your customers in meeting their payment obligations. Our associates are specifically trained to interact with your customers respectfully while informing of them their obligations. They are trained to be empathetic to customers while resolving delinquencies with speed and efficiency. Our priority is always to represent your business with a professionalism and courtesy that reflects well on your brand, while maintaining customer loyalty whenever possible.

Our Early Stage Delinquency Management Services are provided through our subsidiary, Central Credit Services, including:

  • Early Intervention (pre-collection) Efforts
  • Default Aversion

Our team provides Delinquency Management Solutions to the following industries:

  • Consumer Financial and Retail
  • Government and Education
  • Utilities and Telecommunications
  • Travel and Hospitality
  • Healthcare

Account Recovery Solutions

Radius Global Solutions provides account recovery solutions that consistently exceed our competition, both in compliance and financial results.

Our account recovery solutions are customized to fit your business needs, leveraging our technology, training and experience in order to develop and deploy individualized programs quickly and efficiently. Our approach is results-driven, but always focused on consumer experience and compliance.

Our Account Recovery Solutions are provided through our subsidiary, Central Credit Services, including:

  • First Party Collections
  • Third Party Collections
  • Skip Tracing

We provide Account Recovery Services to the following industries:

  • Consumer Financial and Retail
  • Government and Education
  • Utilities and Telecommunications
  • Travel and Hospitality
  • Healthcare

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Interested in how we can help you? Contact Us Today!