Compliance is firmly embedded in all aspects of our Company from the design process through deployment. Radius pioneered many compliance protocols early on, and we continue to be at the forefront of this crucial facet of the business. In many cases, we introduced innovative technologies and changes to our core process well in advance of industry requirements. We remain a forward thinking, innovative company embracing new technologies while retaining a tight grip on our real world experience to exceed compliance expectations.
Call recording capabilities, formal compliance dashboards, and a prescribed quality assurance process are just some of the monitoring tools we utilize to protect our clients’ brands. We combine oversight with an infrastructure built and continually managed with a security and compliance philosophy designed to afford comfort to our Clients that their data is secure. Physical security, restricted access and a hardened network infrastructure combined with firewalls, DMZs and intrusion detection provide a first line of defense.
Additionally, the adaption of a “least privilege” philosophy, encryption and limitation to remote desktop access provide incremental protection. Our environment is monitored in real-time and is subject to internal audits as well as outside audits and certification including ISO 27001:2005 and PCI.
While technology enables much of our compliance process, our people are integral to our mission. Our team remains active in professional development and training, ensuring that we keep abreast of any and all changes to compliance protocols.
Today’s compliance environment is constantly evolving. Strict compliance is a tangible benefit to our clients and a key part of the Radius difference.